1. Introduction
At Ursula.pt, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information in accordance with Regulation (EU) 2016/679 – the General Data Protection Regulation (GDPR) and Law no. 58/2019 of 8 August, which implements the GDPR in Portugal.
By using this website, you agree to the practices described below. If you do not agree with this policy, please refrain from using the site.
2. Data Controller
The entity responsible for processing your personal data is:
Ursula Catering & Consulting
Lisbon, Portugal
📧 info@ursula.pt
3. Information We Collect
We may collect and process the following types of personal data:
Contact details: name, email address, phone number, and company or organization (if applicable).
Service-related data: event details, preferences, and dietary requirements provided when requesting catering or consultancy services.
Technical data: IP address, browser type, device information, and browsing behavior collected through cookies or analytics tools.
We do not intentionally collect sensitive data unless it is essential for a service you request (e.g., allergies or dietary restrictions) — and only with your explicit consent.
4. How We Use Your Data
Your personal data is used only for legitimate purposes, including:
Responding to inquiries and providing quotations or service proposals.
Managing catering or consultancy services and customer relationships.
Improving the website and service experience.
Sending occasional updates or invitations, only if you have provided consent.
We will never sell, rent, or distribute your personal data for commercial gain.
5. Legal Basis for Processing
We process personal data on the following legal grounds:
Consent: when you voluntarily submit information through our website.
Performance of a contract: to provide services you have requested.
Legal obligation: when data retention is required by Portuguese law (e.g., invoicing).
Legitimate interest: for internal administrative or analytical purposes, provided your rights are not infringed.
6. Data Retention
We may share your information with:
Trusted service providers (e.g., event suppliers, hosting companies) who process data on our behalf and under confidentiality agreements.
Public authorities, when legally required.
We ensure all partners comply with EU and Portuguese data protection standards.
7. International Data Transfers
As a Portugal-based company, your data is primarily stored and processed within the European Economic Area (EEA).
If it becomes necessary to transfer data outside the EEA (e.g., to partners or tools based in other countries), we will ensure adequate protection through European Commission-approved safeguards, such as Standard Contractual Clauses.
8. Your Rights
Under the GDPR and Portuguese law, you have the right to:
Access your personal data.
Request correction or deletion of your data.
Restrict or object to processing.
Withdraw consent at any time.
Request data portability.
Lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD) at www.cnpd.pt.
To exercise your rights, please contact us at info@ursula.pt.
9. Cookies
Our website uses cookies to improve navigation, analyze traffic, and personalize your experience.
You can manage or disable cookies in your browser settings at any time.
For more information, please see our Cookie Policy (coming soon).
10. Security Measures
We apply technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration — including encryption, limited access, and secure data storage practices.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements.
The latest version will always be available at: www.ursula.pt/privacy-policy.
Last updated: October 2025
13. Contact
If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us:
📧 info@ursula.pt
🌍 www.ursula.pt
📍 Lisbon, Portugal